Shipping conditions
The ordered products will be prepared and shipped to your address within the specified timeframe. The invoice you receive after placing the order includes all information regarding the warranty period for electronic products. The invoice serves as proof of warranty. It is not possible to change the billing details after the order has been placed.
Products are delivered via our contracted delivery partners in appropriate packaging. If you are not available at the time of delivery, the courier will leave a notification of the shipment or contact you regarding redelivery options. The parcel can also be collected at the carrier’s service points or parcel lockers.
Shipping and Delivery Costs
Shipping costs are calculated based on the total weight of the ordered products. The exact shipping price is automatically calculated during checkout based on the package weight and the destination country.
The final shipping cost is always clearly displayed before completing the order.
Packaging costs are included in the shipping price. Any additional costs (e.g. cash on delivery – COD fees) are not included in the base shipping price.
Delivery Time
We will make every effort to deliver the ordered goods within the standard delivery time:
Slovenia: 3–5 business days
Other countries: 5–16 business days
If the order cannot be shipped within the legally defined period of 45 days (e.g. due to delayed payment), we will inform you in a timely manner and provide a new estimated delivery time.
If the goods cannot be delivered even within the additional timeframe, you have the right to withdraw from the contract. In such case, we will refund all payments received as soon as possible, but no later than 14 days from receiving your withdrawal notice.
Regardless of the above, you may also withdraw from the contract without granting an additional period if you explicitly informed us prior to concluding the contract that the delivery time is an essential element of the contract.